Introduction:

Welcome to AZM Cart, owned and operated by AZM Express Marketing Services. Our shipping policy outlines the terms and conditions related to the shipment of products purchased from our website. By placing an order with us, you agree to the terms set forth below.

 

  1. Shipping Destinations:

We currently offer shipping within the United Arab Emirates. At this time, we do not ship internationally.

 

  1. Processing Time:

Orders are typically processed within 1-2 business days from the date of purchase. During peak seasons or holidays, processing times may be extended. Orders placed on weekends or public holidays will be processed on the next business day.

 

  1. Shipping Methods and Delivery Times:

Standard Shipping: Delivery within 3-5 business days.

Express Shipping: Delivery within 1-2 business days.

 

  1. Shipping Charges:

Shipping charges are calculated based on the weight and dimensions of the order, as well as the shipping method selected. Shipping costs will be displayed at checkout before you complete your purchase.

 

  1. Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or the carrier’s website.

 

  1. Delivery Address:

Please ensure that the delivery address you provide is complete and accurate. AZM Cart is not responsible for orders that are lost or delayed due to incorrect or incomplete delivery information.

 

  1. Delivery Issues:

If you encounter any issues with your delivery, such as missing or damaged items, please contact our customer service team within 7 days of receiving your order. We will work with the carrier to resolve the issue as quickly as possible.

 

  1. Undeliverable Packages:

Packages that are returned to us as undeliverable will be subject to additional shipping charges for re-shipment. If you prefer to cancel the order instead, a refund will be issued, minus the original shipping charges.

 

  1. Shipping Restrictions:

Certain items may be restricted from shipping due to size, weight, or regulatory restrictions. If your order contains any restricted items, we will notify you as soon as possible.

 

  1. Customs and Import Duties:

For shipments within the UAE, there are no customs or import duties. However, for certain items, there may be additional taxes or fees imposed by local authorities. These charges, if applicable, will be the responsibility of the customer.

 

  1. Contact Information:

If you have any questions or concerns about our shipping policy, please contact our customer service team at:

 

Email: [email protected]

Address: United Arab Emirates, Dubai

 

Reminder:

AZM Cart is owned by AZM Express Marketing Services. Our commitment is to ensure your satisfaction with our products and services.

 

Changes to This Policy:

AZM Cart reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page with an updated effective date.

 

Thank you for shopping with AZM Cart!

This policy provides clear information on shipping processes, ensuring that customers understand the terms and conditions of their purchase deliveries.